Digital health company Babylon has launched a new care assistant that is designed to help patients during the COVID-19 pandemic.
The service provides information and care for patients according to their need, allocating doctors’ time to the patients who need it most.
Patients can check their symptoms, track their illness, chat with trained staff and consult doctors, with the tool also hoped to help people cope with self isolation.
The COVID-19 Care Assistant helps patients with each step:
- Inform - continually-updated information and videos to help people as they self-isolate, care for others and minimise contamination
- Decide - symptom checker that provides information on possible next steps to be taken, including around self-isolation
- Connect - 24/7 live chat with a trained Babylon team member to discuss COVID-19 concerns and receive information
- Monitor - daily in-app logging of symptoms, with informational care plans based on the latest guidance
- Consult - virtual consultations for those who need them
- Refer - swift referral to hospital care when needed
Dr Ali Parsa, CEO & founder, Babylon, said: “COVID-19 is the biggest public health threat to our communities for nearly a century and Babylon has a huge obligation to help. We know how hard governments and healthcare systems are working to battle this pandemic and fully support their tireless work. We were founded to help tackle the challenges of accessibility and affordability of healthcare for every person on earth by using technology to increase the reach and impact of healthcare professionals. The combination of our technology and clinical service allows our doctors and nurses to use their time for the most suited tasks, whilst amplifying their expertise for the benefit of all our patients. We stand ready to help our communities in any way we can and in any manner they need.”
