NHS hospital improves postnatal digital solution in response to COVID-19
In response to the COVID-19 pandemic, the clinical team from Chelsea and Westminster Hospital has worked with CW Innovation partner Lumeon to add new capabilities to its postnatal digital solution, funded by CW+.
Using digital templates based on national clinical guidance means that mothers can receive personalised digital postnatal discharge report alongside a discharge letter, with minimal impact of frontline staff workload.
Dr Sunita Sharma, consultant obstetrician and gynaecologist at Chelsea and Westminster Hospital, said: “Not only are mothers keen to leave the hospitals more quickly due to the outbreak, they’re also less likely to have face to face contacts with their community midwives or health visitors.
“Together with Lumeon, we have worked hard to meet the needs of new mothers to ensure that they and everyone caring for them have all the relevant guidance relating to ongoing postnatal care and concerns, and these enhancements also support the frontline junior postnatal ward team members.”
Lumeon’s new capabilities include:
- using auto-populated templates based on national clinical guidance to personalise postnatal care plans and reduce variation in discharge information, which can be influenced by time pressures and junior rotational workforce
- improve women’s access to information that’s pertinent to their recovery, health and wellbeing.
The patient’s digital discharge report and letter transfer is integrated with the NHS Care Information Exchange, Patients Know Best (PKB) platform to provide them a digital record, that can be shared with community professionals if required.
Robbie Hughes, founder and CEO of Lumeon, said: “The COVID postnatal experience is extremely challenging, and this is where Lumeon’s ‘remote-first’ solutions are quickly demonstrating how we can help automate care journeys, in this case, allowing new mothers to quickly recover from the safety of their home. Our recent work with Chelsea and Westminster has been put into motion so we can help new mums and their families at this extraordinary time. We hope to introduce our innovative and human-centred approaches to more new mums across the UK.”