App to provide support for family members in self-isolation

UK company Aseptika is offering its Activ8rlives Health+Wellness App free-of-charge for families to provide remote support for older family members that have to self-isolate, which is also available via the Activ8rlives web portal.

It comes after suggesting that people over the age of 70 may have to self-isolate for up to 12 weeks following the coronavirus outbreak.

The process of requesting remote support from a family member starts by registering for a free account via Activ8rlives online. Once registered users can send a request to a family member via the Activ8rlives web portal by selecting the option on the “caring” tab asking them to become a remote carer. The carer accepts the invitation, joins Activ8rlives free-of-charge and then accepts the request and you are both linked. You can stop sharing your data with your remote carer at any time.

If a parent or older person already has medical monitors at home, even if they are not the Activ8rlives models, data can still be entered manually via the Activ8rlives Health+Wellness App. A carer can remotely support up to 10 other users. No purchase is necessary and there is no charge for private use by families.

Instructions demonstrating how set-up remote monitoring is on the front page of the company’s website.

Activ8rlives is a cloud-based solution powered by UKCloud. Data in Activ8rlives is held only in England and never leaves the UK. Managed under the strictest standards of privacy, Activ8rlives complies fully with GDPR and NHS Data Security and Protection Toolkit. Activ8rlives is already used to providing services to NHS patients. UKCloud has provided extra cloud computing server capacity free-of-charge for the Activ8rlives solution during these unprecedented times to support unlimited capacity.

Kevin Auton, managing director of Aseptika said: “We are expecting the workload on our technical support teams to increase significantly. If remote caring is something that you wish to get in place within your family or friendship group, we recommend that you do this as soon as possible before further lock-down strategies are announced.”

Cleveland Henry, director of cloud at UKCloud Health added: "Our customers and partners can depend on UKCloud Health to deliver the service, capacity and assurances that will help them through this uncertain and unpredictable time. UKCloud Health are delighted to be supporting this initiative from Aseptika in our nations time of crisis."