Cloud solution for medtech start-up recognised with global award

Western Australian tech startup illuminance Solutions has been recognised with a global award for its cloud-based solution for Australian at-home medical service provider and medtech startup chemo@home.

illuminance Solutions with its AvantCare platform partnered with chemo@home to digitise its platform and create a solution for its at-home treatment service for cancer patients across Australia, including chemotherapy, immunotherapy, infusions, as well as medications for patients with other chronic diseases.

The cloud-based solution enables increased visibility of chemo@home field staff and equipment that supports more than 7,400 home-based patients nationally, as well as improves day-to-day scheduling functions and operational efficiency.

illuminance Solutions CEO, Nilesh Makwana, said: “AvantCare by illuminance Solutions Microsoft technology solution provided chemo@home with a platform that was more agile and responsive to their needs, particularly when it comes to managing a mobile workforce and medical equipment improved staff reporting, with the added capability of self-supporting health status.”

When Australia went into lockdown, chemo@home's patient numbers increased by 125%, with the company needing to scale rapidly from Western Australia to servicing patients across the country needing increased at-home care.

Makwana added: “We could not have anticipated the impact this solution would have for chemo@home both for its business and its patients, as the company has transitioned into arguably an essential service during the pandemic.”

illuminance Solutions introduced a full Microsoft Cloud Platform-based system to support both the technical requirements and business nature of chemo@home’s service delivery, catering to a geographically disperse patient base requiring coordination of remote staff and medical equipment.

Lorna Cook, co-founder and company director of chemo@home, said: “The AvantCare solution transformed chemo@home's digital processes. This was crucial to the delivery of our services when the COVID-19 pandemic emerged as we were able to rapidly onboard resources to cater to the significant rise in demand for at home-care for immunocompromised individuals.”

illuminance Solutions AvantCare platform was recognised as a finalist in Microsoft’s Global 2020 Partner of the Year for Healthcare, ahead of more than 3,300 nominations from more than 100 countries worldwide. This is the second year in a row that the company has topped the global awards taking home the 2019 Partner of the Year of the Year for Tech for Social Impact.